Basic Mediation Training

 36-Hour Basic Mediation Training – 2021 Dates Announced

This Basic Mediation Training provides in-depth coverage of the mediation process and the principles of conflict management through presentations, exercises, discussions and role-plays. The training complies with the MA Supreme Judicial Court (SJC) Uniform Rules on Dispute Resolution and meets the requirements for confidentiality as stated in the Mass General Laws, Chapter 233, section 23C.

Learn to manage conflict, develop communication and negotiation skills, understand creative problem solving strategies in a highly interactive learning environment.

Suggested participants:

  • Managers, Human Resource and other Business Professionals
  • Social Workers, Health Service Providers
  • Mental Health Professionals
  • Attorneys, Paralegals, Court employees
  • Educators, College students
  • Community leaders, Retirees
  • Anyone interested in learning to constructively deal with the inevitable conflicts that arise in their personal and professional lives.

Training will be conducted by North Shore Community Mediation Center’s professional, experienced Lead Trainers and Coaches.

Enrollment: Limited to 20 participants

Training Schedule:

Tuesday, June 15            8:30am – 4:30pm

Thursday, June 17          8:30am – 4:30pm

Saturday, June 19           8:30am – 4:30pm

Monday, June 21             8:30am – 4:30pm

Wednesday, June 23      8:30am – 4:30pm

Friday, June 25               8:30am – 4:30pm

We recognize that this is a lot of screen time – these dates and times will include breaks and lunch.

The training involves role-playing for best practice of newly learned skills. Therefore, scheduling these 4-person role-plays will depend on the number of registered participants. If necessary, we may need to use some time on an alternate day in these 2 weeks to add a role-play. For this reason, we encourage you to reserve most of the 2 weeks so we can provide you with the best possible learning experience.

Following final registration, we will send you a survey to be sure we are all set with technology and the zoom process. If participants are interested in CEUs for the training, please check the necessary requirements prior to the start of the training.

Cost:  $740.00  Early registration fee before June 1: $625.00


Remote training using Zoom

For more information, please contact us at:

North Shore Community Mediation Center
100 Cummings Center, Suite 307-J
Beverly, MA 01915

(978) 232-1212

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